Frequently Asked Questions
Everything you need to know about your CODAGE Paris experience.
Where are CODAGE Paris products manufactured?
All our products are formulated and manufactured in our own laboratory located in the South of France, ensuring the highest standards of French pharmaceutical quality and expertise.
How long will it take to receive my order?
Standard shipping within Europe typically takes 3-5 business days. For international orders, please allow 7-12 business days depending on the destination and customs processing.
Are your products suitable for sensitive skin?
Yes, our products are designed with clean beauty principles. We prioritize high-tolerance ingredients and offer personalized serum prescriptions to address specific skin sensitivities.
What is your return policy?
We accept returns of unopened and unused products in their original packaging within 14 days of delivery. Please contact our customer service team to initiate a return request.
Do you offer international shipping?
Yes, CODAGE Paris ships to most countries worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay through our secure encrypted checkout system.